Bilingual Follow Up Rehash Specialist

About the Company:
At Legacy Group Agency, we know the fortune is in the follow-up. We are searching for a Follow-Up / Rehash Specialist with a strong sales-oriented profile, driven by persuasion and perseverance to recover opportunities that others might consider lost.

Your Main Role:
Your main objective is to reactivate cold leads and save dropped appointments. You will reach out to individuals who canceled, no-shows, or those who showed initial interest but did not book, using your persuasive skills to turn them into solid, high-quality appointments.

Detailed Responsibilities:

Consistently and strategically follow up with existing leads and customers in our database.

Contact clients who canceled or missed their meetings to reschedule their appointments (Rebook/Rehash).

Identify customer objections and effectively use objection-handling techniques to turn the situation around.

Transform weak or hesitant leads into firm, well-qualified appointments ready for closing.

Profile Requirements:

Language: Advanced / Bilingual English (B2 - C1 mandatory). Native or near-native conversational fluency.

Experience: Proven experience in phone sales, customer retention, collections, or aggressive outbound telemarketing.

Skills: High tolerance for frustration, excellent persuasive abilities, proactive mindset, and heavily results-driven.

Technical Requirements: A distraction-free workspace, stable internet connection, and proper computer equipment for remote management.

What We Offer:

Work Model: 100% Remote (Work from home). Long-term employment relationship.

Base Salary: $600 USD per month.

Bonuses: Attractive bonus system for recovered appointments

Internal mobility options based on your demonstrated skill set during the hiring process.