Bilingual Appointment Confirmation Specialist Remote

About the Company:
We are currently looking for highly motivated, reliable, and experienced talent to join our remote team. If you have fluent conversational English and a background in customer service or telemarketing, we want to meet you!

Your Main Role:
You will be the first point of contact for our inbound leads. Your mission is to ensure that every scheduled appointment is of the highest quality by confirming attendance and verifying all information before handing it off to our clients.

Detailed Responsibilities:

Receive and manage incoming leads in a timely manner.

Make outbound calls to confirm scheduled appointment times.

Verify and update customer contact information and availability.

Ensure that appointments are perfectly prepped and filtered for our clients, guaranteeing a frictionless service.

Keep system records accurately updated in real-time.

Profile Requirements:

Language: Advanced / Bilingual English (B2 - C1 mandatory). Excellent oral and written communication.

Experience: Minimum 1 year of proven experience in appointment setting, bilingual customer service, call center, or telemarketing.

Skills: Highly organized, responsible, reliable, with great phone empathy and the ability to thrive in a fast-paced, dynamic environment.

Technical Requirements: Own computer in good working condition, stable and reliable internet connection, and a quiet workspace.

What We Offer:

Work Model: 100% Remote (Work from home). Long-term stability.

Base Salary: $600 USD per month.

Bonuses: Attractive performance-based bonus scheme

Opportunities for growth