We are seeking bilingual individuals (Spanish and English) to join our remote team.
This position does not involve sales, telemarketing, or working in a traditional call center.
Your role will consist of making scheduled calls to patients, engaging in friendly conversations, and logging a brief summary of each call in our system.
If you enjoy talking to people and possess patience and excellent communication skills, we would love to meet you.
Responsibilities:
*Make daily scheduled calls to our members.
*Engage in friendly, professional conversations to check on their well-being.
*Record clear and accurate notes after each call.
*Report any situations requiring follow-up.
*Maintain confidentiality and professionalism at all times.
Requirements:
*Excellent command of spoken English.
*Fluency in Spanish.
*Clear, natural pronunciation in both languages.
*Computer or laptop.
*Headset with microphone.
*Stable internet connection.
*Quiet, noise-free workspace.
*Availability to work approximately 60 hours per week (US Eastern Time), including weekends, on rotating shifts.
What we offer:
*100% remote work.
*2-hour daily break.
*Salary of $400 USD per month.
*Monthly performance bonuses.
*Annual bonus equivalent to one month's salary (13th-month bonus).
*15 days of paid vacation per year.
*Pre-start training.
*Opportunity to join a growing team.
As part of your application, you must upload:
Your CV or resume and a link to an audio recording (2mins max) containing the following two readings: first in English and then in Spanish.
Don't worry if it sounds like you are reading from a script. We just want to evaluate your pronunciation, clarity, fluency, and communication style in both languages.
You can use free tools like Vocaroo, Google Drive, or loom to make the audio recording.
English Script:
Hello. My name is [your name], I live in [your city and country], and I am reading this script as part of my application.
Hello Alex, good morning!
This is [your name] from Rhesa Health Network. How are you today? Did you sleep well? That?s great.
It was a pleasure speaking with you today. Have a nice day; we will call you tomorrow. Sound good?
Talk to you later!
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Guion en español:
Hola. Me llamo [tu nombre] y vivo en [tu ciudad y país]. Estoy leyendo este guion como parte de mi solicitud de empleo.
¡Hola, Álex! ¡Buenos días!
Soy [tu nombre], de Rhesa Health Network. ¿Cómo está hoy? ¿Durmió bien? ¡Qué bien!
Fue un placer hablar con usted hoy. Que tenga un excelente día. Le llamaremos de nuevo mañana. ¿De acuerdo?
¡Hasta luego!
Due to the high volume of applications we receive, we will only contact shortlisted candidates. We sincerely appreciate your interest and the time you have taken to complete your application.
